Schedule a Consultation
for Pet Owners
How do our nutrition consulting services work?
Step 1: Request Consultation.
To request a nutrition consultation, please submit the information below under “Request a Whole Pet Provisions Consultation”.
We will send a passcode to log in to our Client Portal after we receive your request.
Step 2: Complete Medical & Diet History Questionnaire
Within the Client Portal you will be able to:
- Complete a Medical & Diet History Questionnaire for each pet you register. This will become part of your pet’s medical record.
- NOTE: We recommend current lab testing (complete blood count, chemistries, urinalysis) for all patients within 3 months of requesting your consultation. Your primary care veterinarian can update this if needed.
- Log into EzyVet (our client/patient portal for medical records). Please register as a client and enter your pet’s information. If you have more than one pet, please enter each pet’s information separately.
- If you are interested in a Therapeutic Supplement Review, please return to the client portal and complete this form for each pet you are requesting this service. See more information about this service here.
Step 3: Send medical records and your veterinarian approves a “VCPR”.
Contact each veterinarian your pet has seen and request medical records including all lab work/diagnostic testing be sent to info@wholepetprovisions.com. If your pet has visited a specialist, we will also want these records sent for our review. We will review this information prior to the scheduled telemedicine appointment that is provided with all nutrition consultations.
As we work as a consultant to your veterinarian, we will ask your veterinarian to approve a “Veterinary-Client-Patient-Relationship (VCPR)” consent form which allows us to partner in your pet’s care. Our office will send this form directly to your veterinarian to approve via email. We must receive this signed consent from your veterinarian prior to scheduling your appointment.
Step 4: Pay Deposit for consultation services.
We will email you an estimate of services and request a deposit pre-payment in order to schedule your appointment. Prompt receipt of your payment will expedite your consultation and scheduling. We accept all major credit cards and American Express. Fee Schedule
Step 5: Schedule your appointment.
One we receive medical records, the approved VCPR form and your deposit payment, you will receive an email with a link to schedule your consultation appointment. We schedule this via Zoom or alternatively you can request a phone call. We can provide an estimation of our next appointment availability for you when you request your consultation.
During your appointment, we will review your pet’s diagnoses, medical and nutritional needs and preferences. We will confirm what services are requested and agree on the best nutrition plan.
Step 6: Pay balance for Nutrition Consultation, diet formulation, completion of Nutrition Plan.
After your appointment, we send an invoice for the remaining balance on your requested services. Payment is required to proceed with recipe formulation, research on appropriate commercial diets or therapeutic supplements (if requested) and preparation of your written plan. This plan will sent to you and your veterinarian via email. We are usually able to complete this step within 7-10 business days of your appointment. As we do manage consults for hospitalized patients, we must triage requests.
Step 7: Follow up – after your Nutrition Consultation and Plan is completed.
Our goal is to ensure you understand your Nutrition Plan fully and are off to a good start. We will provide email follow-up for the initial weeks after you receive your plan to assist with the implementation of diet recommendations. As some patients can be very dynamic in their nutrition status and require more extensive support, we can set up scheduled recheck consultations for ongoing care and/or troubleshooting ongoing nutritional concerns (see Fee Schedule, an estimate can be provided). And certainly, if your pet develops a new medical condition, you should request a Nutrition Recheck consultation.
Step 8: Moving forward, optimizing long-term nutrition.
We are now a part of your pet’s healthcare team! We are happy to continue to work with you and your veterinarian to ensure you have the best nutrition plan in place for your pet. An annual recheck is required to maintain a valid teleconsulting relationship. We recommend an annual review of every diet plan to ensure we are updating any recipe modifications as needed.
Please feel free to reach out for more information about our services, or if you need a more precise estimate, info@wholepetprovisions.com.
